This user-friendly hospitality training manual summarizes the contents of each of the 9 training videos, leaves space for your personal notations, and enables you to document the effectiveness of your training program. The manual is organized in a handsome loose-leaf binder and comes complete with: Leaders Outlines, Comprehensive Index, Glossary of Terms, Written Test and Answer Key (for each chapter corresponding to the 12 videos), Final Test (with 80 questions that can be used to certify your personnel's housekeeping knowledge). The Hospitality Housekeeping Training Manual is easy to read and easy to use. It may well become your most valuable resource for hotel - motel housekeeping information!
242 Pages
Each Title is available in DVD, VHS, CD, PAL / English or Spanish. Please specify when ordering as special instructions.
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